1. Introduction

1.1 Scope

These Terms govern your use of Itunu Marketplace ("Platform"), including transactions, content, and interactions. By accessing the Platform, you agree to comply with these Terms, our Privacy Policy, and all applicable laws.

1.2 Amendments

We reserve the right to modify these Terms. Continued use after changes constitutes acceptance.

2. Eligibility & Registration

2.1 Age Requirement

Users must be 18+ or the legal age of majority in their jurisdiction.

2.2 Prohibited Jurisdictions

Users in sanctioned regions (e.g., Iran, North Korea, Crimea) are barred.

2.3 Vendor Verification

• Submit valid government-issued ID, business licenses, and certifications (e.g., FDA, EFSA, Halal/Kosher)
• Food vendors must comply with local and international food safety regulations

3. User Obligations

3.1 Vendor Responsibilities

• Product Compliance:
  • Ensure products meet safety, labeling, and cultural authenticity standards
  • Disclose allergens, expiry dates, and sourcing (e.g., "Organic Shea Butter from Ghana")
• Shipping & Taxes:
  • Provide tracking details and adhere to export/import laws (e.g., CITES for endangered species)
  • Collect and remit VAT, GST, or sales tax as required
• Prohibited Items:
  • Adult Content: Sex toys, pornography, BDSM gear, fetish items
  • Religious/Cultural Exploitation: Unauthorized sale of sacred artifacts
  • Illegal Goods: Drugs, weapons, counterfeit products, stolen items
  • Restricted Items: Prescription medications, ivory, endangered species, hazardous materials
  • Culturally Insensitive Products: Items that misrepresent African heritage

3.2 Customer Responsibilities

• Purchases: Verify order accuracy (quantity, delivery address) before payment
• Reviews: Submit truthful, non-defamatory feedback
• Refunds:
  • Request refunds within 72 hours for damaged/incorrect items
  • Return items in original packaging at customer's expense

13. Contact Information

By using Itunu Marketplace, you acknowledge that you have read, understood, and agreed to these Terms.

Attachments

• Privacy Policy
• Return & Refund Policy
• Vendor Compliance Checklist